Julie Bird says her work in medical technology is a hidden job in health care.
“Everyone knows what a nurse, radiologist, doctor, therapist is. But when you tell someone you are a medical technologist, they have no clue what that is,” she says.
In that role for Bolivar’s Citizens Memorial Hospital, Bird prepares and analyzes blood, body tissues and fluids for doctors and researchers in the diagnosis of diseases.
She works as a laboratory manager and has spent the entirety of her 20-year career at the Bolivar health care system. She says CMH is small enough that she is active in many different areas of the laboratory operations.
“Working at a rural facility allows me to see this process from drawing the patient’s blood, to running the test, setting up the culture, resulting the microbiology results and even getting blood units ready to transfuse,” she says. “I am able to work every shift and do every job we have in our laboratory.”
As a manager, she still has patient contact, noting many days she’ll draw blood for them. She also quite often conducts the lab work herself.
“I work in every department in the lab – blood bank, chemistry, hematology, coagulation and even microbiology,” she says. “I am a very hands-on manager.”
Bird works closely with the information services department, which she says allows the health care system to have a multicounty reach through its clinic and long-term care facilities. Part of her work with the department is helping to upgrade and build a new information system to better serve patients.
“We are making improvements to streamline our services not only to the hospital, but to our outlying rural communities that we serve,” she says.
In the laboratory field, Bird says she tries to be an advocate for her employees. She has had numerous staffers start out as phlebotomists, strictly drawing blood samples from patients. They then go on to be trained in her lab to tackle approved testing, developing a love for the job and desire to go on to school to get a formal education.
“I make it a point to work around their school schedule if they want to continue working with us while they train,” she says. “This allows them to continue their education and hopefully stay with us as an employee as they grow into more advanced positions.”
Bird takes pride in her staff being able to keep the lab going, even when it’s been three or four techs short at times.
“It is my proudest moment when I see my co-workers and employees work together for the betterment of the patient,” she says. “That’s what it is all about and why we do what we do. No other reason. We are here for them.”
Bird’s passion extends outside the lab, as she’s an active member of the Stockton Lake Sertoma Club. She devotes time away from work every September to help organize Stockton’s annual Black Walnut Festival. The Sertoma Club is a nonprofit organization with a goal to provide funds for youth in the community, and she says the club has given back $50,000 the past three years it has been in charge of the festival.
“I look forward to the festival week more than ever now, getting to soak up every minute of my time spent in the community I love,” the lifelong Stockton resident says.
Client and revenue growth at Seven Hills Veterinary Clinic fuels move to larger home.
Cody Ritter, owner of Base Construction & Management LLC, attributes the company's fast growth in part to keeping customers happy. Base Construction & Management LLC is one of the Springfield Business Journal 2019 Dynamic Dozen companies, recognizing the 12 fastest growing companies in the area.
"You are a leader," says Carrie Richardson, Executive Director of Leadership Springfield. She gives suggestions as to how you can develop your leadership skills.
Michael Wehreberg, Wehrenberg Design Company, discusses the shift in the last five years in web site design to mobile-first designs. Ultimately, you have to think of the human first and serve them with ease, and Google will give you credit for being mobile friendly.
Ömer Önder, owner of Springfield Diner, struggles with the process of renaming his restaurant. The process led by Dustin Myers and Jeremy Wells, owners of the branding agency Longitude LLC. Ömer expresses all of the emotions he is going through as they work together to revise his seating, menu, hours, and a name to reflect those changes.
It is projected that 10,000 people in the United States will turn 65 years old everyday for 19 years, and non profits are going to be competing over the coming years in a fierce labor market. Give Five was developed as a civic matchmaking program to help connect capable retirees with charitable organizations that need help. Greg Burris outlines the problems the program addresses, opportunities for individuals and organizations, as well as how United Way of the Ozarks is licensing to the program to share with other communities.
Jamie Kinkeade noticed most of the women in her fitness classes at The Studio were wearing Lululemon. She knew her clients were driving to Kansas City to purchase the brand, so she approached the athletic apparel company to stock their merchandise in her store, The Movement. They said "no" at first because they were not looking to expand into the Springfield market, but her persistence paid off.
With more job openings than people to fill them, it is time for your company to evaluate how you are motivating and engaging your team to help you retain and attract the best talent. Sherry Coker, Executive Director at the OTC Center for Workforce Development, walks you through tangible and intangible incentives that encourage employee engagement, performance enhancement, and higher job satisfaction.
"When we first started we thought we could pretty much do this on our own," discloses Vera Gibbons with Baby Foot®. "We thought we knew what would be great...that's not really what happened." Gibbons recommends partnering with a strong marketing partner early and give them a budget.
With four generations in the workplace, understanding the strengths and weaknesses of how each approaches brainstorming can make all the difference in arriving at the best idea. Boomer Kay Logsdon, Director of Applications at CultureWaves, and self-described fossil Millennial Locke Hilderbrand share what their trends research at CultureWaves tells us about generational differences and tips on how to bridge the gaps. Generations in the Workplace is an ongoing multi-episode series tackling the issues of generational conflict.
One year into opening Ellecor, Haden Long gave birth to her second daughter. The first five months of her life, she was with her constantly at work. "They're why we do this," Long explains.